Terms and Conditions

Terms and Conditions

These Terms of Use (the “Terms”) govern the use of https://www.topthingsdogs.com (the “Website”) and all related sites and content, including but not limited to copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property.

The Website and its content are owned and operated by Top Things Dogs.

By visiting and using the Website, you accept and agree to be bound by these Terms. Top Things Dogs may update these Terms at any time without notice, and by continuing to use the Website, you consent to any changes. Please review these Terms regularly. If you do not agree with any of these Terms, you should stop using the Website immediately.

Certain material on the Website may be subject to additional rules or conditions, which will form part of these Terms.


Copyright

If you wish to use any content on this Website, you must first obtain our consent. All copyright and other intellectual property rights for the Website and its content are owned by Top Things Dogs.

Users may not use, adapt, modify, sell, license, distribute, transmit, display, publish, or create derivative works from the Website or its content without prior written consent from Top Things Dogs. This consent may be withheld at our sole discretion, except as otherwise permitted by law.


The Website

The Website may include links to third-party websites (“Third Party Websites”). Top Things Dogs is not responsible for the content of Third Party Websites and accepts no liability for any issues arising from their use. Visiting these websites is at the user’s own risk, and we make no representation regarding their quality, accuracy, or compliance with intellectual property laws.

This Website may also use cookies for information collection. Cookies may also be utilized by third parties linked to the Website. Disabling cookies may limit the Website’s functionality.


Disclaimer

While Top Things Dogs sources information believed to be accurate and up-to-date at the time of publication, we do not guarantee that the content on the Website is always accurate, complete, or up-to-date, except as required under Consumer Law.

We do not guarantee uninterrupted or error-free access to the Website, immediate correction of defects, or that the Website will be free from viruses or other harmful elements.

Top Things Dogs may update or change materials, services, or products on the Website at any time without notice. Information on the Website may refer to products or services unavailable in certain regions.


Pricing

All prices listed on the Website are subject to change without notice.


Stock Availability

If an ordered product is unavailable, we will contact you to suggest a suitable replacement. If no replacement is acceptable, a refund will be provided.


Orders

Ensure all details in your order, including your address, are correct. Once submitted, changes to orders may not be possible.


Secure Online Payments

All products must be paid for during the checkout process. Orders are only finalized upon payment completion.

Top Things Dogs cannot view your full credit card number, nor do we store complete credit card details on our site. For more information on secure payments, visit https://www.stripe.com.

For payments via PayPal, shipping is limited to a single address per order. PayPal terms of use can be found at https://www.paypal.com.


Returns and Warranties

For returns or warranty information, refer to our Return and Refund Policy.


Cancellations

Top Things Dogs reserves the right to cancel orders before delivery. If your order is canceled, we will notify you via email and possibly by phone. Reasons for cancellation may include:

  • Products being unavailable
  • Errors in product descriptions or pricing
  • Breaches of these or other applicable terms
  • Legal or regulatory requirements

Orders cannot be changed or canceled after submission.


Delivery

Orders may arrive in multiple parcels or via different couriers. Delivery times vary based on location and courier workloads and may occasionally be delayed.

If no one is available to receive the delivery, a card may be left with instructions for collection or delivery may occur according to your specified instructions. Deliveries left at unattended locations are at the customer’s risk.


Vouchers

Vouchers are not redeemable for cash and unused portions will remain as credit on your account. Vouchers are valid for three years unless otherwise stated. Top Things Dogs is not responsible for lost or stolen vouchers.


Correspondence

We will contact you regarding your order as needed. We may also send promotional material about Top Things Dogs (not third parties). You can unsubscribe from promotional emails at any time.


Customer Accounts

Customers are prohibited from creating multiple accounts. Any benefits gained through duplicate accounts will be forfeited, and you may be permanently banned from our store.


Earning Credit

Credits earned through referrals, reviews, or similar activities will expire after 12 months unless otherwise stated. We reserve the right to modify or revoke unused credits at any time.


Information

All personal information collected is handled per our Privacy Policy, which is available here.

Any information or advice provided on the Website is general and should not be relied upon. Use of and reliance on the Website and its content are at your own risk.

To the extent permitted by law, Top Things Dogs is not liable for any loss, damage, or injury resulting from reliance on the Website.


General

These Terms are governed by consumer law. Any disputes related to these Terms or the use of the Website will be resolved under the exclusive jurisdiction of the legal system.

If any provision in these Terms is deemed invalid or unenforceable, it will be removed without affecting the remaining provisions. A failure by Top Things Dogs to act on any breach of these Terms is not a waiver of our rights.


For questions or assistance, contact us at topthingsdogs@gmail.com.